We are pleased to offer an enhanced service request to report issues around the City of Austell. This improved service will allow you to enter a service request or to report a concern from the convenience of your computer.
Once you have entered your request or concern, you will receive a request number. This request number will also be sent to you by e-mail. You will be able to follow the status of your request until it has been closed.
Additionally, you will be able to see any responses that have been added by staff.
If you are a returning user and would like to check the status of an existing request, click on Service Request Status below. You will be prompted to enter your request number provided to you.
PLEASE DO NOT REQUEST EMERGENCY SERVICES USING THIS SYSTEM. CALL 911.To learn more, visit austellga.gov/servicerequest.